Choice Home Warranty sells service contracts that cover repairs or replacement costs for certain appliances and systems, while their website boasts over 5 million service requests managed in their tenure.
These services also feature a 24-hour call center and service request team dedicated to supporting homeowners with any issues that may arise, promising to start connecting homeowners to local contractors within four hours of claim approval.
Choice Home Warranty George Foreman
provides comprehensive appliance and system protection. Their customer service representatives are available 24 hours a day to assist customers with claims; even on holidays! They even offer sample contracts on their website so homeowners can make an informed decision when selecting their policy.
Choice will assign a contractor to evaluate any broken item and assess its ability for repair or replacement, offering cashback if unable.
Homeowners have nine add-on options available to them to expand the coverage of their plan, which are less expensive than purchasing separate plans for each item. Monthly costs typically range from an extra few dollars up to $15 monthly depending on which coverage terms are added (such as pool and spa protection).
The website of this warranty provider is easy to navigate, yet some important details pertaining to policy terms and conditions may be buried on certain pages. For example, they don’t explicitly state their limit of $3,000 liability per contract item for access, diagnosis and repair/replacement of home systems and appliances covered under their coverage agreements.
Customer reviews generally praise Choice’s claims process, with most noting their service requests were addressed within 2 hours of filing them. Unfortunately, however, some have reported delays before receiving an appointment with a technician and getting work underway.
Choice Home Warranty also offers a workmanship guarantee on approved maintenance
work for 90 days for parts and 30 for labor – an invaluable feature that helps ensure unexpected breakdowns are covered by home warranties. However, this feature is rare among home warranty providers; most offer more comprehensive plans.
Choice Home Warranty offers its customers an easy experience at competitive pricing, yet has received numerous customer complaints and been sued in some states for consumer fraud. Customers should carefully read through their sample contract prior to signing on with this provider.
The company offers policyholders a service request line where representatives will make contact with contractors to schedule needed repairs within four hours of receiving claims, but it remains unclear whether this goal or simply marketing.
Choice can also charge an inflexible $85 service fee per repair, which may not meet all homeowners’ expectations. If this issue bothers you, FairShake provides legal recourse similar to small claims court and may help get you compensated appropriately.
Home warranty plans are intended to help homeowners protect themselves against costly repairs, while they’re also an easy way to connect with local contractors in an emergency. Choice Home Warranty offers two plans; their Basic Plan starts at around $560 annually while their Total Plan costs $100 more and covers more appliances such as the refrigerator, washer & dryer as well as an air conditioning system – prices for either plan may differ depending on where you reside; for an accurate quote it’s best to contact Choice directly.
Choice Home Warranty offers a functional but not exceptional online experience for customers, enabling them to obtain quotes and purchase policies without ever speaking with an agent. However, its lack of customization features and comparison tables may prove disappointing to some individuals; also note the service fee may be slightly higher than some competitors; add-on options may be limited or costlier compared with competing home warranty companies.